I would like to start by telling a story.
A young man who has not been to your town before and is not at all familiar with where he is specifically turns onto a street to figure out where he made a wrong turn when his car stops running. He is not too familiar with how cars work. All he knows is that his car stopped and he is lost in a strange town.
He reaches down for his cell phone and discovers that he forgot to charge it and it will not turn on at all.
So he looks around and goes to one house and knocks on the door. He can hear people inside so he continues to knock asking for help. No one answers.
He looks around again and goes to a pretty little cottage style house that looks much friendlier. Perhaps he can get help there.
He knocks on the door and a man answers. He tries to explain what happened and ask for help. Not fully understanding what happened, he stumbles a bit as he speaks.
The man who answered the door says he does not understand what our poor friend is asking, flips him off, then slams the door.
What would a reasonable man conclude? That the SE ethos is not a friendly one and that he may not find the help he needs on SE. That is an understandable conclusion since SE has had this reputation for a long time and the new policies are designed, in part, to help reverse this problem.
Recently, we have been the man in the pretty little cottage who slammed the door.
Let me explain.
An new user had gone to one stack and did not get an answer. The user found what he thought was a friendlier venue and asked the question again.
He was told that his inquiry was not clear, given the finger (down-voted), and had the door slammed in his face by having his question put on hold. He was rejected twice.
We missed an opportunity. All we needed to do is to take the time to try and understand what the OP was asking. A few simple questions would have helped. But that is not what happened.
I read the links in the OPs post and could not find any reference between the question asked and what I could see. I asked a few questions in the comments which may now never get answered. The OP may be lost to us.
Just this morning, we did things right. We guided an OP with kindness and understanding.
I am a firm believer that any question asked honestly and earnestly should never be down-voted. I personally reserve down-votes for the more severe posts such as spam posts.
Also consider that a close vote starts a different process where we are asked to chose to close a question or not without a full context of the question. One close vote begets other close votes. One close vote makes it more likely that other close votes will follow. I like to open a new tab and review the question more closely before making the final decision.
OPs are not always sure what they are looking for or what to ask. They may not always give details or connect the dots. This is especially true when frustrated. We have all done this.
I am reminded of "as ye have done it unto one of the least of these". Some of you may know these words. For me, this means that in all things, be kind, gentle, and patient.
We are not perfect beings and fail sometimes. I get that. We all fall short. I am just saying that we failed one OP and I wanted to reflect on this.
Take this as you will.